Getting to grips with your emollient

When you have eczema, your skin is not able to create the natural protective barrier that stops water being lost, and dirt, irritants and bacteria from getting in. Your emollient is the most important treatment for your eczema. This is because the emollient will replace lost moisture, reduce the itchiness and dryness of the skin and help restore your skin's barrier function. The reality is that many people (children and adults alike) just don't use their emollient enough for it to do its job properly, and for them to see an improvement in their eczema. If you feel that your emollient has never really made much of a difference, read this section carefully, perhaps you haven't been using it effectively.

Top tip

If you get your emollient (as well as other treatments) on prescription, you will be paying one script charge for each item you are prescribed – which is a significant amount of money. You could consider getting a Prescription Prepayment Certificate (PPC) to help reduce the costs. Visit the NHS website to find out more.


The Guidelines from the British Association of Dermatologists and Primary Care Dermatology Society recommend that adults with eczema on most of their body use about 600g of emollient a week – that's just over one whole pump dispenser each week. We know that sounds like a lot of emollient, but many people are able to control their eczema using just their emollient alone, so it's worth trying to follow this advice:

Patient guide

Why not download our handy guide to remind you about how to apply your emollient.

Ointments, creams, lotions and gels

Emollients come in all kinds of formats. Ointments are the most effective type because they are able to moisturise skin for longer than creams, lotions and gels. Whatever emollient you choose, the most important thing is to use it effectively. If you don't already use your emollient to help you avoid cosmetic soaps and bubble baths – which is called 'complete emollient therapy' – why not talk to your doctor or pharmacist to find out more.

As a general rule emollients can be used:

Top tip

If you enjoy swimming but avoid the pool when your eczema flares up, using a combination of emollients can help. An ointment will stick to your skin in the water, protecting it from chlorine. Afterwards, you can shower using a cream or wash product and finally moisturise with your cream, lotion or gel.


Building a daily emollient routine

We know that applying an emollient four times a day, each and every day, is time consuming when you lead a busy life. However, trying to build emollient application into your daily routine can help to make it a regular habit.

Ointment times

Why not think of fixed points in time during the day when you could put on your emollient, for example:

  • After your morning wash or shower
  • At the end of your lunch break
  • When you get home from work
  • When you get ready for bed

Code: 10/13 DIP.11.030 Date of preparation: October 2011